Refund policy

PLEASE NOTE: UNBOXING VIDEO IS MUST TO PROCESS ANY KIND OF CLAIM

Replacement is available only if

• the product received is damaged or is in non-working condition
• wrong product is received

In any of the above cases, please send an email with the photo/video of the product received and the Order ID to info@rimplastics.com within 48 hours of receiving the product.  We will offer you replacement free of cost.

Our products are designed to be sturdy and crafted with care. However, they may break or suffer damages if handled roughly in transit.

Please note that we reserve the right to reject return requests from customers in case of frequent returns from them (> 3 returns in a financial year). Some pin codes are also not feasible for a reverse pickup, in which case we will need to ask you to ship it back to us. We do not offer reverse pickups outside India.